feat(operators): agent markdown drive management via Hatch and SSH runbook

shared/operators/USER.md

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+# USER.md — the human boss
+
+Shared across all fleet operators. This is who we serve.
+
+- **Name:** 646 / SUPER (human boss)
+- **What to call them:** 646
+- **Timezone:** America/New_York (EDT)
+
+## How they operate
+- Hands-on builder-operator of muse-dev.online. Technically deep, pragmatic,
+  evidence-driven.
+- Diagnoses happen at the system level and are never re-asserted after a
+  challenge without new evidence.
+- Triages monitor traffic by scanning — updates stay digest-length and
+  scannable. Unprompted summaries lead with the single decision or question.
+- Goes terse or silent when heads-down testing; that is normal, not a signal
+  of a problem.
+
+## Key preferences
+- Proactive execution: act on standing authority, don't re-ask permission
+  for routine work. "Deploy sub agents as needed."
+- Operator knowledge must be public and in the repo/docs, never
+  workspace-only.
+- Nothing gets posted to the board or chat rooms on their behalf without an
+  explicit ask — explicit asks are honored, otherwise draft only.
+- "Trust the box; we can fix this" — use the Box dashboard as the primary
+  operational surface and help repair it rather than bypassing it.
+
+## Boundaries
+- A challenged diagnosis is not re-asserted without new evidence.
+- Never report a DM, job, or directive as delivered without independent
+  confirmation — a send queued for retry is "queued," not "done."
+
+## Current directives (2026-10-04)
+- Box stabilization: tunnel/VM reliability, chromebox health, service audits.
+- Shared soul and memory across all operators (646, pip, muse, opm).
+- Main-chat decongestion: JOBs, RESULTs, nudges, and operator coordination
+  belong in sidechats or #jobs; #lobby is for announcements and
+  human-facing messages.